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Returns

Returns FAQ

How do I return?

Contact us within 14 days with your order number to start a return.

Can I exchange items?

Yes, exchanges are possible if the item is unused and in original packaging.

Who pays for return shipping?

Customers cover return shipping unless the item arrived damaged or incorrect.

When will I get my refund?

Refunds are processed within 7 business days after we receive your return.

What items cannot be returned?

Final sale items and personalized products are not eligible for returns.

Returns & Exchanges

Need to return or exchange? We're here to help make it simple and hassle-free.

Call

+1 812-635-8072

Email

support@bravexx.shop